Your first steps on the client area:
Step 1 :
You must create first a personal account. You access your account using your email and the password you have chosen.
Step 2 :
In this personal account, you will declare your various licenses. Depending on the maintenance status of the license you will get different levels of service (to get access to patches, your license must be under contract). When creating the license on your account, enter in the field "Product ID" the "license reference" that appears on your maintenance contract oron the delivery documents (often this is a LFRXXXXX number).