Q. What are the services covered by a maintenance contract ?
A. Refer to the section Program of software maintenance. You will profit of an unlimited access to the Utilisation assistance: more routinely called Hotline. This is a service where the technical supports give the answers to the questions connected to the exploitation or the functioning of the system. You will regularly receive updates. You can have access to a knowledge database. You will be alerted priory on the likely events which can affect your installation. In case you are concerned or in case of damage you will obtain help rapidly.