An effective hotline is the guarantee of good productivity. The quality and the speed of your design as well as the planning for your project are essential to success. This is why you want to use all the power of your software tools every day.
With IGE+XAO professional hotline, you will benefit from:
The arrival of a new software package in the engineering office requires a considerable effort since teams need to maintain in parralel production activity. Training on these packages is necessary in order to master their use.
Each organization has well defined processes. To help you, we provide you with the expertise of our SEE ONE TEAM team, who will allow you to gain precious time.
Benefit from our technical support in order to improve your processes, your productivity, and the investment return.
Unlimited Access to our hotline for quick answers to your problems
An effective assistance is the guarantee of a good productivity. The quality and the speed of your design as well as planning of your project are essential for your company to be successful. This is why you want to use all the power of your software package.
With the professional assistance of IGE+XAO, you will benefit from a custom-built support as well as recommendations from our experts for an optimal productivity.
With an unlimited access to our hotline you will accelerate the resolution of your problems.
Major and Minor releases
The maintenance contract will entitle you to minor and major releases.
IGE+XAO continuously improves their packages. You will make sure that you benefit from the latest improvements and features and will therefore protect the investment you made when acquiring our package.
As operating systems get updated regularly, you will ensure that your projects are compatible with the latest operating systems.
A dedicated account on our IGE+XAO website
Through your maintenance contract, you will enjoy additional service on our customer area. You will be able to:
With our maintenance contracts, users will be more efficient and will make the most of our packages. They will also be able to increase the performances of their systems as well as limiting downtimes related to malfunctioning.
By subscribing an IGE+XAO maintenance contract, you will secure the investment you made when acquiring an IGE+XAO package.
80% of our clients being under maintenance contract for 10 years ago are still under maintenance.