Step 1 :
You must create first a personal account. You access your account using your email and the password you have chosen.
The information collected by IGE + XAO from this form is subject to computer processing for sales, marketing and accounting for the purpose of processing your orders, managing your customer account, marketing studies and statistics in order to provide you with the most suitable information, quality monitoring of our services and commercial prospection. This data will be kept for a maximum of 3 years from our last contact.
In accordance with the “Informatique et Libertés” law of 6th January 1978 modified, you have the right to request and rectify information concerning you.
You can access information held about you by contacting: [email protected] or Customer Services IGE + XAO 16 Boulevard de Severac, 31773
Step 2 :
In this personal account, you will declare your various licenses. Depending on the maintenance status of the license you will get different levels of service (to get access to patches, your license must be under contract). When creating the license on your account, enter in the field “Product ID” the “license reference” that appears on your maintenance contract oron the delivery documents (often this is a LFRXXXXX number).