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Support

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Global Presence – Local Support

 

Help Center Software City Territory Local Time Weekdays Supported Language Help Center Phone Mail Adress
Australia SEE Sydney Autralia New Zeland, Malaysia English N/A support-apac@ige-xao.com
Canada SEE Montréal Canada, Mexico, USA 08:00 – 17:00 French/English 1-866-733-4636 support-na@ige-xao.com
China SEE Nanjing China, Taiwan, Hong Kong, Macao, Mongolia 09:00 – 17:30 Chinese (Mandarin) +86 025-84650534 support_china@ige-xao.com
Denmark SEE BIRKERØD Denmark, Faroe Islands, Greenland, Iceland, Sweden, Finland, Norway 08:30 – 15:00 (Friday 12h00) Danish/English +45 45 94 21 00, (1) support-dk@ige-xao.com
Caneco
Finland SEE / Caneco Helsinki Finland 08:30 – 15:00 (Friday 12h00) Danish/English +358 9 31584876 support-fi@ige-xao.com
Caneco
France SEE Colomiers France 08:30 – 16:30 French 0825 000 463 support.see@ige-xao.com
Caneco Colombes France 09:00 – 17:00 French +33 (0) 5 62 74 44 47 support@alpi.fr
Germany SEE Mönchengladbach Germany, Switzerland, Austria 08:30 – 17:00 German +49 (0)72 22 77 47 62 support-dach@ige-xao.com
Caneco Viernheim Germany, Switzerland, Austria, (International) 08:00 – 17:00 German/English +49 6024 – 60146 – 20 support.de@alpi-software.com
Greece SEE Thessaloniki Greeck 09:00 – 16:00 Greece, Cyprus +30 2310 244911, +30 2310 244966 info@ige-xao.gr
India SEE Bengalore India 09:00 – 18:00 English +91 77338234777 support-in@ige-xao.com
Italy SEE Bergamo Italy, Switzerland, Austria 08:45 – 18:00 Italian +39035/4596167 (2) serviziotecnico@ige-xao.it
Caneco
Morocco SEE Casablanca Morocco 08:30 -16:30 Arabian/French +212 522234309 support.see@ige-xao.com
Netherlands SEE Maastricht Netherlands, Belgium 08:30 – 17:00 Dutch +31 (0)45 56 11 636 helpdesk-benelux@ige-xao.com
Caneco
Norway SEE / Caneco Oslo Norway 08:30 – 15:00 (Friday 12h00) Danish/English +47 815 03 069 support-no@ige-xao.com
Poland SEE Krakow Poland, Ukraine 08:00 – 16:00 Polish +48 12 630 30 30 w. 445 pomoc@ige-xao.com
Spain SEE Madrid Spain, Any Spanish speaking area 09:00 – 17:30 (Friday 15:00) Spanish +34 917 979 071 soporte.tecnico@ige-xao.es
Caneco +34 654 27 48 89 / +34 605 24 95 24 soporte@alpi-software.com
Sweden SEE / Caneco Stockholm Sweden 08:30 – 15:00 (Friday 12h00) Danish/English +46 8 525 070 74 support-se@ige-xao.com
Turkey SEE SEE Ataşehir Türkiye, Azerbaijan, North Cyprus 09:00 -18:00 Turkish +90 216 988 16 00, +90 530 498 91 76 destek@ige-xao.com
United Kingdom SEE SEE Croft UK – Europe 08:00 – 17:00 English +44 (0) 1455 817456 support-uk@ige-xao.com