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Frequently Asked Questions.

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License not found issue

The license was working fine yesterday, why is it not working today? Nothing has changed and the license has not been released.


Version : V5 - V8R1
Module : License
OS : Windows 8
Topics : license error lost

When you license the See Electrical a link is made between your computers network interface card (NIC) and the active license. Your NIC could be an internal or wireless network card but in certain situations it may get disabled. If this has happened See Electrical will check the license against the next available active NIC. If this doesn’t match the one used when originally requesting the license, See Electrical will not start and report that the license is not available.